Neo | DocsContact Support
We’re here to assist! Whether you have product inquiries, need to report an issue, or want to share your thoughts, we’d love to hear from you.
Got Questions?
If there’s something about using Neo that isn’t explained in this guide, your team likely has a designated Slack or Teams channel to connect directly with our engineers. Don’t hesitate to reach out there with your questions or ideas!
If you don’t have this channel, please email support@sagittal.ai.
Encountering a Problem?
If you come across an issue or need to report a bug, please provide as much detail as possible to help us replicate the problem.
Sometimes Neo generates a trace_id to assist in tracking an issue. If you have one, be sure to include it in your report.
Share Your Feedback
Have ideas to make Neo better? We welcome feature requests and suggestions! The more detail you provide about how you’d use a feature and why it matters to you, the better we can tailor our improvements to your needs.